Frequently Asked Questions
What are HoT picks?
HoT picks are tracks that are highlighted on our platform. These are hand picked by our House of Tracks staff, based on the quality of the track and the state of the label.
How do financial transactions take place?
At this moment all financial transactions go via credit card, PayPal, Ideal or Sofort. When you decide to pay with a credit card, the process will run via the Paypal-site, where you can select your credit card.
What is a label?
A label is an account on our platform that is allowed to sell tracks. In order to become a label, you need to submit and audition. Our A&R team judges submitted compositions on technical and creative quality, as well as general information about the producer. This review process can take up to a week. Interested in becoming a House of Tracks label? Please follow this link: https://houseoftracks.com/start-selling
Can everyone sell via House of Tracks?
Not everyone is able to sell tracks through House of Tracks. As a platform we want to deliver high-quality tracks. In order to be able to offer high-quality tracks we screen all new producers on their capability and background. Once a producer fulfills our standards, they can become a label. If a verified label uploads their tracks to our platform, our A&R team will check each track individually on quality and technical aspects.
What do I receive upon purchasing a track?
Upon purchasing a track you receive the following:
The full track mastered and unmastered. If a track uses vocals you will also receive an instrumental mastered and unmastered.
All individual elements of the track bounced in the full length of the track in WAV format. Also known as “Stems”.
All MIDI information used for melodic elements of the track.
Do I get the project file?
You won’t receive project files of a purchased track. The project files aren’t included because of two reasons.
Firstly, producers don’t all work in the same DAW (digital audio workstation) as well as the fact that different producers also use different VST’s (virtual studio technology). This will lead to compatibility issues that result in not being able to work on the project.
Additionally not every producer is keen on showing their methods of creating a track. You can compare this to a magician unwilling to reveal his magic tricks.
You do however get enough tools when purchasing a track to make alterations. For example having the full stems of the track and all midi files. This will allow you to easily edit a track if needed.
What can I do with a purchased track?
An advertising agency may use it for synchronisation purposes. A DJ/performer can use it in his/her set(s), even release it under his/her name as an artist. An event organiser could use the track as a specific theme song, your local sports team could buy a track and use it as their team anthem etc.
Can I resell a track?
In order to explain this we need to point out the difference between selling a track and releasing the track. With selling a track we refer to the action of selling the track to other producers or ghost producing platforms. So basically selling the track as a ghost production or remix pack.
This type of selling is strictly forbidden and may result in legal actions.
However, it is allowed to release a track. This means you can sell a track on music stores like Beatport etc., or upload a track to a streaming platform.
Can I return or exchange a track?
Unfortunately it is not possible to return or exchange purchased tracks.
Before your purchase, you are able to listen to the full track. This should give you enough information to determine if the track is what you are looking for or not.
Because you receive the full track upon purchase (including the stems and MIDI), exchanging or returning a track would forfeit our exclusivity agreement with the seller. Therefore you are unable to return or exchange a track.
How to monetise a track?
You can monetise a track in multiple ways.
For instance, you can release a track on a label as an artist and earn money from streaming and sales through music stores. You can also use purchased tracks in advertising, games or movies for instance.
Are vocals in tracks always unique?
Vocals used in tracks aren’t always unique. Most of the vocals used originate from vocal sample packs (these are 100% royalty free and legal to use).
These vocals can be found in other tracks as well. This is standard in the music industry, though. If you were to look at major music stores, you might be able to find multiple tracks that use the same vocals as each other.
Our website offers a filter that allows you to easily browse and select between two types of vocal tracks: royalty-free vocals and original vocals. With our filter, you can easily find the perfect vocal tracks for your project.
What rights do I receive upon purchasing a track?
Upon purchasing a track you will receive 100% of the rights. That means that all rights and revenue generated by the track are yours. You can use the track in any kind of media or release it as an artist yourself.
Do you offer custom projects?
We do not offer custom tracks or services.
Can I pay with crypto currencies?
At this moment we have no plans to add crypto currency as a payment method.
How long can I download my purchased track from House of Tracks?
You are able to download your files for one year after purchasing a track. This is included in the service fee.
Can I get a discount after buying multiple tracks?
Unless there is a promotional campaign ongoing, ther will be no discounts given for purchasing multiple tracks. However, if you purchase tracks on our platform you will receive HoT Coin. With HoT Coin, you can purchase discount codes for you to use on our website. You can find more information here: houseoftracks.com/nl/page/loyalty-program
I have not received a verification email.
Please make sure to check your spam folder for the verification mail. If you still cannot find it, please contact our support team.
Can I ask a producer to put a track on sale?
Unfortunately it’s not possible to get in contact with our producers. We have no influence in the prices of the tracks and when the tracks go on sale, these are set by the producers themselves.
What is the verification badge?
This badge is a seal of assurance and verification for our customers. Our producers have been verified by:
- ID Check
- Background and industry experience track
- Live intake chat
- Agreed to terms & conditions
- Signed contract
Is all track information 100% accurate?
Track information (such as BPM and key) is provided by the producers as an indication. Please note that this information might not be 100% accurate. When in doubt, it's advisable to verify the information yourself.
How do I get in the top 10?
Getting your label in the Top 10 labels will depend on a similar mechanic used by many other playlists in the music industry. Time + Sales = a place in our Top 10.
Do I have to own a record label to sell on House of Tracks?
When you want to start selling your tracks on our platform, you first have to create a label. The label you create is not an official record label, it’s a virtual label. It is the name for your account on which customers can find your tracks. Please be aware that you cannot use a name of a famous artist/label (or a sound-a-like) or VST/FX or companies.
Is it allowed to have multiple producers on 1 label?
It is not allowed to work with multiple producers on a single label. This is due to the fact that the “label owner” is the one ultimately responsible for all content offered by the label.
In case there are any issue(s) with the content offered by the label, we would have to strike the whole label. All content of the label will be put offline until the issue(s) have been resolved.
In the rare event the issue(s) can’t be fixed, we will ban the label from our platform indefinitely. If multiple producers were to work on one label, this could obviously create an undesirable situation for a producer working on a label who has nothing to do with the issue(s) leading to the ban.
How do I submit my tracks?
When uploading a track, a simple mp3 of the track won’t suffice. We will need a total of 3 folders; a master folder, stem folder and a MIDI folder. We also need a preview of the track which should be an mp3 version of the full track.
The master folder should contain the mix down and mastered version of a track. If a vocal is used in the track, you should also add a mastered instrumental version and an instrumental mix down.
The stem folder should contain all individual elements of the track in separate stems. These need to be delivered in WAV format.
The MIDI folder should contain MIDI files of all important melodic elements.
What are the requirements for artwork?
A good way to make your label stand out is to upload high-quality artwork. All artwork should be uploaded in jpeg at a resolution of 320x320 pixels.
Artwork allows you to make your label easier to be recognised by the potential buyers, as well as leaving a lasting impression which could positively benefit your sales.
Can I use samples?
You can’t use all samples, even if they are royalty-free. The only samples you can use are; one-shots and top-loops as long as they are royalty-free.
When using top loops you do need to make sure you only use them to enhance your main drums. All melodic elements of a track should be composed by the producer. So it’s also strictly prohibited to use midi packs.
Should all tracks be unique?
All tracks you want to upload to our platform should be 100% unique. This means you can’t upload remixes or use samples taken from existing tracks.
Tracks uploaded to House of Tracks should also be fully exclusive to the platform. This means that once a track has been online or played in front of a venue the track will be no longer eligible to sell on House of Tracks.
Violations of these rules will lead to a permanent ban from our platform.
Can I sell other people’s tracks?
No, you cannot sell other people's tracks. Every track you upload should be made by you.
How much money will I make by selling a track or vocal?
Check out our label fee schedules here: https://houseoftracks.com/blog/news/label-fee-schedules
How much can I earn?
At House of Tracks we think it is important to be transparent regarding what a label can earn from selling tracks.
Please take a look at our 'Label Fee Schedule' at https://houseoftracks.com/blog/news/label-fee-schedules for more information
How do I get paid?
When you sell a track as a label you will get paid through the PayPal account you’ve registered upon starting a label with us.
Once a sold track is downloaded by the buyer your share of the revenue will be automatically transferred to the registered PayPal account.
Please be aware that not every buyer downloads a track immediately. If you have sold a track and did not receive a payment within 3 days, please contact support.
Do I have a confidentiality obligation?
You aren’t allowed to publish in any way that you are the composer of a track that has been sold.
Can a track be uploaded to multiple platforms?
It’s strictly forbidden to upload a track that has already been uploaded to other platforms. Do keep in mind that other ghost producing platforms also count as “other platforms”.
If we find out an uploaded track appears online on any other platform you will be indefinitely banned from our platform.
How many tracks can I sell?
As a label you can sell as many tracks as you like, just make sure the tracks are uploaded according to our terms and conditions. When uploading multiple tracks at once do keep in mind that we “spread out” putting your tracks online. We do this so our platform isn’t flooded by one label as well as maximising a labels exposure on the frontpage.
When do I get paid?
We work with an automated pay-out system through PayPal. Once you have sold a track you will get notified by email. When the buyer has downloaded a track the payment will be done. Most of the time the track is downloaded straight after the track has been sold. However it can happen that a buyer isn’t able to directly download the track. Please allow the buyer at least 3 days to download the track. If you still haven’t received the funds after 3 days we advise you to create a support ticket, so we can check the status of the payment.
Can I delete tracks from my label?
Every track should remain on our platform for at least 4 months after the initial upload. After these 4 months you get the option to delete the track.
As long as the track is on our platform the track should be fully exclusive to our platform. Once a track has been deleted all rights are returned to the producer.
Do keep in mind that once a track is deleted you are allowed to re-upload the track to our platform as long as the track hasn’t been exposed to the public in any way.
Where is my recently approved track?
Once a track is approved it won’t show up on the front page instantaneously. The reason for this is because we work with an upload delay.
We work with this delay to prevent the platform from “flooding” as well as making sure every track is featured on our frontpage for an acceptable amount of time.
How do I put a track up for sale?
Once a track has been online for longer than 4 weeks you will get the option to put the track up for sale.
In order to put a track up for sale, go to the “My Tracks” tab in your account. Every track that is put up for sale will remain in sale for 24 hours. A label is limited to put up two tracks up for sale at a time.
Can I lower the prices of my track?
You can choose your own prices on the "My Tracks" page. After a track has been online for at least a week, you can lower the price of that track. You can never increase the price of a track.
Why is my label not changing after an update?
After changing your label settings, our team needs to approve those changes. It can take up to 48 hours for these changes to be visible.
What are the criteria for the audition?
We review auditions on the following aspects:
The quality of the audition tracks
The producers music experience
The producers presence in the music industry
The preview of my approved track does not play (correctly) on the website.
If a preview of your track is not correct, please contact our support team. They can help you to fix the preview on the website.
My track has been sold but I didn’t receive any notification or payment.
It is most likely that your track hasn’t been downloaded by the buyer yet. The transaction will be completed once the buyer has downloaded the files. Please allow the buyer a bit of time to download the order. You can contact the support team if you still haven’t received the notification or payment after three days.
My track has been disapproved but I did not receive an email.
Please make sure to check your spam folder. If you still cannot find it, please contact our support team.